The gas meter installed by SSGC records the volume of gas used by the consumer in cubic meters or cubic feet, depending on the customer. These meters record gas consumption using digital portable devices. These monthly red numbers are recorded and kept as the first evidence of the company’s gas sales.

SSGC must follow OGRA’s guidelines for sending meter-based gas bills to consumers on a 30 day basis. Follow a clear billing program for coverage. Billing software is designed to provide 12 months meter readings and annual billing respectively. Industrial and commercial customers are billed for a calendar month, and customer meters are read on the last day of each month.

If for any reason the counter is not read during the billing cycle, then temporary invoices (system generated) will be issued. The temporary invoice amount is adjusted later to a higher invoice based on the actual value during the billing cycle. The reasons for temporary billing are indicated in the notes to the invoice. The customer can contact the nearest CFC / Billing Zone for inquiries and inquiries. The contact numbers and addresses of the nearest CFC / Billing branch are indicated on the gas bills in the respective regions.

Gas bills reported by OGRA for the meter category and applicable taxes for the corresponding consumer category are calculated according to the current tariff. Gas bill calculation is also mentioned in your gas bills such as GST, WHT, etc., which provides a billing period based on units used together with the unit price according to the OGRA stated tariff.

The last valid panel prices for MMBTU, SCM prices, and bills charged for the various panels are as follows:

Rs / MMBtu
121,004.2510.54Third plank up to 200 cm738.0025.93Rs. 4600 to Rs. 7600 per month400 cm to fifth plate1 107,001460.00From 18,290 rupees per month

Slabs	Rs./MMBTU	Est. Rate / SCM	Est. Bill Amount
Minimum Gas Charges	172.58		Fixed at  Rs. 230 per month
1st Slab upto 50 CMs	121.00	4.25	from Rs.230 to Rs.270 per month
2nd Slab upto 100 CMs	300.00	10.54	from Rs.280 to Rs.890 per month
3rd Slab upto 200 CMs	553.00	19.43	from Rs.1,280 to Rs.3,530 per month
4th Slab upto 300 CMs	738.00	25.93	from Rs.4,600 to Rs.7,600 per month
5th Slab upto 400 CMs	1,107.00	38.90	from Rs.9,170 to Rs.13,680 per month
6th Slab above 400 CMs	1,460.00	51.30	starting from Rs.18,290 per month

* SCM worked with GCV 990 (BTU / SCF)

* According to the declared OGRA tariff, earlier the user will receive only one plate.

If consumption falls below a certain amount during any billing month, a minimum fee will be charged to the user. OGRA also reports the minimum commission to all types of clients.

Pressure Correction Factors are used to convert the gas volume to a standard volume in base meters.

Gross calorific value ( GCV ) is the amount of heat generated by the complete combustion of a unit of natural gas. The GCV credited to the customer’s account is shown on the relevant gas invoice.

At constant ambient pressure, Btu is defined as the amount of heat required to raise the temperature of one pound (0.454 kg) of liquid water by 0.556 ° C (1 ° F). When 1 BTU is represented in millions, it is called Million British Thermal Units (MMBTU). Volume, recorded in cubic feet or cubic meters, converted to British Thermal Units (BTU), is based on the quality of the gas shown on your bill as GCV.

MMBTU = MCFX GCV / 1000, where MCF (thousand cubic feet) = SCM / 28.17385 or SCF / 10

The gas meter installed in the customer’s premises is owned by SSGC and the monthly rent of € 20 per month is calculated for regular household meters (G4 and G1.6), while it is different for other installed customers. Which depends on the installation. Notice approved for fixed and variable compensation for meter type according to OGRA.

In the event of default, a home user LPS fee of 10% of the checking account will be charged. For industrial and commercial customers, LPS will be charged at a rate of 1.5% per month for the first year, followed by the remaining amount for 2 gas bills per month, subject to an approved Fixed and Variable Charge Notice.

GSD is a deposit for the supply of gas that the company will hold for each consumer in the amount of an average monthly bill for consumption. The customer’s deposit is checked annually and when the GSD needs to be updated, the amount is charged to the customer

If, for any reason, a meter stops or stops recording a regularly supplied volume of natural gas, that meter is called an Unrecorded Gas Pass (PUG).۔ The company is replacing the counter. The estimated bill is calculated based on the consumption of the new PUG counter.

It is also a kind of PUG meter, in this case, the meter is a mechanical device and there is a risk of wear due to aging. SSGC has replaced these meters in its scheduled meter replacement program. The meter is then checked in the laboratory for all meters, and if a slowdown is detected, the user is charged for that volume.

The customer is responsible for the repair and maintenance of internal pipelines/house lines and gas installations only after the meter. All internal leaks that result in over-billing due to loss of gas are the responsibility of the user and will be billed. Please report gas leaks immediately to the 1199 hotline as this also poses a security risk.

All gas bills and/or other payments payable to consumers with a “due date” are displayed on invoices.

1. In all virtual bank/post offices.
   • Commercial banking services such as. ATM, internet bank, debit / credit card
   • Mobile applications like EasyPay, JazzCash and UPAZA.
   • SSGC mobile application (under development)

In accordance with the gas sales agreement between the company and its consumers, the permitted use of gas is:

1 meter – the kitchen and the heater are used for purely domestic purposes.

• Installation of gas-efficient appliances such as. Instant heaters, certified heater thermostats,
• Save consumption and reduce waste. Cone baffles and smart timers for heaters and pressure vessels.
• Be careful when reading meter readings, committing to protect the meter, avoid theft, damage, leakage, or damage.

• Update your SNGPL gas bill /device information.

• Update your personal details like CNC and NTN to the nearest CFC to avoid disconnection.

• For emergencies and complaints, please contact the SSGC 1199 Call Center, available 365 days.

The customer may contact any customer service center (CFC) to restore the gas supply and provide a copy of the SNGPL gas bill paid to CFC support.

The gas bill payment deadline applies only to the current bill. If previous gas bills have not been paid, the gas supply can be interrupted at any time. Consumers must immediately cancel their due gas charges to avoid gas supply disruptions or restore gas supplies before they are cut off.

Upon payment of unpaid gas charges, the customer must provide a copy of the invoice paid by any CFC and a copy of the CNIC to restore the gas supply. If the separation period is less than 6 months, the gas supply is restored within 24 hours from the date of payment. If the gas supply was cut for more than 6 months, the building was cleaned according to standard operating procedures, which may take 7-10 days to recover.

SSGC offers an easy installment plan for the convenience of its valued customers and they can refer to any CFC for an installment plan.